Developing individual competencies profile and application to FPT corporation

Authors: Nguyễn, Ngọc Anh, Supervisor
Trương, Vũ Thanh Thuỷ

You're probably familiar with the phrase ‘what gets measured gets done.' Defining and measuring effectiveness – especially the performance of workers – is a critical part of your job as a manager.

The question is: How do you define the skills, behaviors, and attitudes that workers need to perform their roles effectively? How do you know they're qualified for the job? In other words, how do you know what to measure?
Some people think formal education is a reliable measure. Others believe more in on-the-job training, and years of experience. Still others might argue that personal characteristics hold the key to effective work behavior.
All of these are important, but none seems sufficient to describe an ideal set of behaviors and traits needed for any particular role. Nor do they guarantee that individuals will perform to the standards and levels required by the organization.
A more complete way of approaching this is to link individual performance to the goals of the business. To do this, many companies use ‘competencies.' These are the integrated knowledge, skills, judgment, and attributes that people need to perform a job effectively. By having a defined set of competencies for each role in your business, it shows workers the kind of behaviors the organization values, and which it requires to help achieve its objectives. Not only can your team members work more effectively and achieve their potential, but there are many business benefits to be had from linking personal performance with corporate goals and values...

Title:	Developing individual competencies profile and application to FPT corporation : M.A. Thesis: Business Administration
Authors:	Nguyễn, Ngọc Anh, Supervisor Trương, Vũ Thanh Thuỷ
Keywords:	Năng lực cá nhân;Quản lý điều hành;Quản trị nhân sự
Issue Date:	2004
Publisher:	Đại học Quốc gia Hà Nội
Abstract:	M.A. Thesis. Business administration -- School of Business. Vietnam National University Hanoi, 2004 Electronic Resources 91 p.
URI:	http://repository.vnu.edu.vn/handle/VNU_123/54972
Appears in Collections:	HSB - Master Theses